Services

The Efficiency Centre offers a wide range of services for NGOs.

To obtain information, advice or suggestions prepared specifically for your organization, please fill out the contact form

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The list below shows the services that are most needed for the development of NGOs.

We offer both assistance in solving day-to-day operational tasks and long-term support in achieving strategic goals and fulfilling the organization’s mission.

Each of our offers and services is developed individually according to the needs and wishes of your team.

Audit preparations (international or local, upon donor request, or independently)

Consultations on preparation, evaluation and testing of accounting, internal control, and risk management systems
Analysis of bylaws
Evaluation of information, data storage, and protection systems
assessment of internal policies and procedures
Delivering a detailed report with the recommendations for strengthening internal procedures and financial management, in particular

Strategic planning

SWOT analysis of an organization
Workshops where the whole team with an external expert will create, update or review an organization’s strategy and gain skills on using it as a helpful instrument in everyday work
Support the transformation of an organization from a project-based organization to a strategy-based organization
Consulting on a broad range of strategic planning issues

Policy and policy manuals/employee handbook writing

Onboarding new team members policy
Employee code of conduct
HR policy
Procurement, business trips, and other financial issues policies
Non-discrimination and equal opportunities policies
Inclusive events policies
Conflict of interest, whistle-blower policies

Effective governance

Selecting and establishing optimal governance structure
Support with creating, selecting, and using effectively Advisory and Supervisory Boards
Assistance with establishing democratic and transparent procedures for selection or election of the chairperson/ president/ treasurer and others key figures
Drafting policies and procedures on leadership’s accountability
Consultancy on all related issues

International contacts and relations support

Assisting with international networking
Facilitating joint regional projects
Assistance with membership in relevant professional associations
Assistance with conference attendance, participation, preparing own panels
Assisting with building organization’s image internationally
Consultancy on all accompanying matters

Budgeting and Accounting

For basic accounting processes in the organizations (regular payments, salaries, procurement)
Reporting annually and quarterly to the tax authorities
Assisting with the process of international audit
Preparing budget proposals for funding applications
Reporting to the donors (final and interim reports)
Consultations

Fundraising and Donor Relations

Creating a Fundraising strategy for an NGO
Workshop, training, or one-on-one consultations for the whole team or management team
Consultations of the topics of social entrepreneurship, communications with private sectors and donors
Creating for you/with you online/offline crowdfunding campaign
Creating a Fundraising event (Gala, festival, reception, etc.)
Developing merchandise to sell for fundraising purposes
Developing paid membership structure

Developing investor culture and pitching/presentation excellence

Pitching training
Assistance with developing a business model
Start-up culture training for your NGO
Investor culture and incubating mentality consultancy and training

Research

Conduct a pilot field-work
Policy analysis
Arrange surveys (online and offline), focus-groups, in-depth interviews
Desk research
Review and selection of relevant literature, academic and scientific sources
Expert evaluation of data

Relationship management

Consultancy of existing CRM systems that can be used by nonprofits
Facilitation of acquiring and introducing a CRM system for an organization
Workshops, support, and consultations on such functions of CRM systems as fundraising, marketing automation, Email & social marketing, Social Listening, Campaign Builder, Customizable Landing Pages, Grants Management, Donor Development, Gift Acknowledgement, and others

Communications and marketing

Per/hour communication manager services/consultations
Web-site design and support
Marketing services
PR and media services
Social Media Marketing
Developing an organization’s communication strategy, tone of voice
Preparation for press-conferences
Developing or accompanying a media campaign
Assistance with printed materials, organization’s merchandise design
Photo and video services
Interview training (pre-interview consultations and support)

IT, Cybersecurity and Digital data storage

IT support
Cybersecurity inspection/vulnerability assessment/penetration testing
Basic cybersecurity, data collection, protection, and storage training and support (end users’ training)
Network monitoring
Building cyber-security architecture

Human Resources management and coordination

Consultations on (Ukrainian) Labour legislation
Assistance with preparing all the necessary hiring documents
Recruiting and hiring process coordination
Assisting with an onboarding process
Assistance with the taxes, salaries, different workflow organizations (part-time, full-time, project/contract-based)
Developing HR policies and procedures
Conflict resolution
Assistance with volunteer/interns management

Diversity, Equity, Inclusion, and Justice

Consultations
Training and facilitated sessions on DEIJ topics (for the whole management and for the team)
Developing a DEIJ strategy for an organization
Diversity audit
Support with DEIJ-related conflict solving
Assisting with relevant policies and procedures (developing from scratch or revising)
Coaching (DEIJ-related)

Leadership

Top and middle management training
Women’s leadership training/mentoring/coaching (as a separate program)
Building organizational culture
Talent development
Guiding Teams and Individual Actions
Challenges in managing a diverse team

Training, Facilitation, and Moderation of Events

Assistance with the conference/event organization
Moderation of single or series of events
Various trainings upon request
Speakers and panel participants selection
Facilitation of various events

Logistics

Catering
Rent and equipment venue
Conference, events organization (full package)
Accommodation of speakers and participants
Travel planning, local and international, transfers, airport pick-up
Organization and support of online events